An Employer’s Guide to WorkKeys® Assessments

Let Durham Technical Community College help you unlock the power of your workforce with the WorkKeys® employee selection and development system

Your Challenges:

  • How can we hire the most qualified employees?
  • How can we target our training to employees who need it most?
  • How can we maximize ROI on training dollars?
  • How can we improve retention rates?
  • How do we measure up with our competitors?
  • Which skills are essential for our future?
  • Is there one solution for all of our workforce questions?

Your Solution:

The WorkKeys® system is used by thousands of companies worldwide as a tool to help employers select, hire, train, develop, and retain the high-performance workforce necessary to compete successfully in today’s global economy. WorkKeys assessments give you reliable, relevant information about your employees’ and applicants’ skill levels. When you compare this assessment information with the skill benchmarks required for your jobs, you will be able to make solid decisions about your workforce. WorkKeys provides a comprehensive system to refine your applicant pool, match candidates to jobs, and identify skill gaps that hinder productivity. Through WorkKeys, we have built the most extensive database available on the skills of U.S. workers, with more than 13,000 job profiles and 10 million tests administered. Companies such as 3M, American Express, BMW, The Dow Chemical Company, Coors Brewing Company, Oscar Mayer/Kraft Foods, Inc., Rockwell Collins, Inc., and many others have used WorkKeys to improve corporate success.

Use WorkKeys at Every Stage of Your Employment Cycle

Selection Foundational Skills Performance Talent Fit
Training and Development Foundational Skills Performance Talent Fit
Screening Foundational Skills Performance Fit  
Succession Planning Foundational Skills Talent    

Foundation Skills

WorkKeys gives you a complete solution for employee selection and development. Our powerful product suite offers both cognitive Foundational Skills assessments and our new Personal Skills measures, enabling you to assess the full potential of applicants and employees. The tools in this comprehensive system can be mixed and matched to meet diverse organizational needs.


Take the guesswork out of hiring by comparing potential employees’ WorkKeys assessment scores with benchmarks based on occupational needs. The WorkKeys system provides several options to benchmark requirements needed for specific jobs and to make accurate, well-informed hiring decisions. You also can reduce the time you spend on costly interviews and unqualified candidates. For example, the Talent assessment allows you to compare applicants’ attitudes and behaviors to those of top performers in a specific job to determine the best candidates. Add that information to the Foundational Skills assessment results to identify individuals who have the skills to succeed on the job.


Find dependable, trustworthy employees and save time and money in the process. WorkKeys enables you to match the work requirements important on the job to the skill levels in the candidate pool. For example, the WorkKeys Performance assessment can be used to screen for negative work attitudes and risky work behavior. Or the WorkKeys Foundational Skills can be used to screen for communication, problem solving, and interpersonal skills.

Employee Selection + Training and Development

Speed up an employee’s time to full productivity using WorkKeys to identify and close skill gaps. Targeted training makes the most of your training dollars by pinpointing specific areas for employee improvement, producing better results with lower overall costs. You will be able to make concrete recommendations for r advancement based on employee strengths and development needs. By benchmarking key attributes of a position, the Talent and Fit assessments also can be used as powerful tools for career laddering and succession planning.

Succession Planning

Retiring baby boomers will soon create a shortage of 80 million experienced workers. With younger—and often less qualified—people stepping in to take their place, succession planning is more critical than ever. WorkKeys can help ensure your future workforce will be equipped with the skills to succeed. Use workforce gap analysis from WorkKeys Foundational Skills to define current competencies and harness training data to align your workforce with your company’s near- and long-term strategic plans. The WorkKeys Talent assessment allows you to groom candidates for advancement by comparing them to top performers.

The National Career Readiness System

WorkKeys is the centerpiece of the National Career Readiness System. This exciting initiative is based on WorkKeys skill levels in Reading for Information, Applied Mathematics, and Locating Information. It gives employers a transportable credential to evaluate employee skills. When you require or recommend the National Career Readiness Certificate from your applicants, you’ll tap into the most qualified labor pool in your area. Learn how you can stand up for a skilled workforce now at

WorkKeys Testing Is Flexible and Easy

Because no two businesses have identical selection and development needs, we’ve made it easy for you to use the entire system or a single component. WorkKeys truly is a needs-driven assessment solution. We offer online and paper-and-pencil testing options. Plus, all our assessments are delivered in a proctored environment, allowing you to confidently make high-stakes decisions. Contact Mary Moore, Career Readiness Coordinator at 919-536-7222, ext. 4014 for more information on profiling or scheduling WorkKeys assessments for candidates or your employees. Let us provide the solution to your workforce challenges today.