ConnectCenter and Welcome Desk

Are you unsure of whom to contact with a question or even where you should start? Durham Tech’s ConnectCenter and Welcome Desk are staffed by knowledgeable students who will assist you with any question that you may have regarding Durham Tech.

You may reach a student communication assistant using one of following ways:

  1. Call 919-536-7200 and select “0” (zero)
  2. Email
  3. Chat with us online (chat will open in the bottom right)
  4. Visit the Wynn Center Welcome Desk (located in the lobby)

Student Communication Assistants

Communication Assistants wearing their headsets The ConnectCenter is staffed by knowledgeable and experienced students who answer questions via phone from the general public and students. The student communication assistants also answer questions from walk-in visitors at the Wynn Center Welcome Desk. Student communication assistants answer questions related to Durham Tech service, procedures, programs, deadlines, and terminology. They also assist students with the set-up of student ConnectMail and WebAdvisor, and Self-Service accounts.

The LiveHelpNow Challenge lists top companies providing exceptional customer service each month, measured by LiveHelpNow’s customer service metric score. As you can see below, Durham Tech strives to provide excellent customer service!